TERMS AND CONDITION
Effective Date 10/05/25
Welcome to thecultureethnic.com. By using our website and purchasing products from us, you agree to the following Terms and Conditions. Please read them carefully.
These Terms govern your access to and use of our website, products, and services provided by The Culture Ethnic. If you do not agree with any part of these terms, please do not use our website.
1. General Information
This website is owned and operated by The Culture Ethnic. Throughout the site, the terms we us and our refer to The Culture Ethnic. By accessing our website or placing an order, you agree to be legally bound by these Terms and Conditions.
These Terms apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and contributors of content.
2. Eligibility
You must be at least 18 years old or the age of majority in your jurisdiction to use this website. By using this site, you represent that you meet this requirement.
3. Product Information
We make every effort to display accurate product descriptions, pricing, and availability. However, we do not guarantee that all descriptions, prices, colors, or other content are error free.
We reserve the right to
Correct any errors or omissions,
Change product details,
Update pricing at any time without prior notice,
Discontinue products at any time.
4. Orders and Payments
When you place an order on our website:
You agree to provide accurate, current, and complete information.
You authorize us to charge your selected payment method for the total amount of your order.
All payments are processed securely through trusted third party payment gateways e.g Shopify Payments, PayPal. We do not store your credit debit card information.
We reserve the right to cancel or refuse any order at our sole discretion. Reasons may include:
Product unavailability
Errors in pricing or product information
Fraud detection or suspicious activity
5. Shipping and Delivery
We aim to dispatch all orders within the estimated processing time listed on each product page.
Shipping timelines are estimates and may vary due to factors beyond our control e.g courier delays, customs.
Risk of loss or damage transfers to you upon delivery.
Delivery addresses must be accurate; we are not responsible for orders lost due to incorrect shipping information.
6. Returns and Refunds
Our Return & Refund Policy is outlined separately https://thecultureethnic.com/ Key points include
You can request a return within 7 days of receiving your product.
Items must be unused, in original packaging, with all tags intact.
Customized products are not returnable unless defective.
Shipping fees are non-refundable unless the product is damaged or wrongly delivered.
7. User Conduct
By using our website, you agree not to
Use the site for unlawful purposes or to violate any local, state, national, or international laws.
Attempt to hack, damage, or interfere with the website’s operations or security.
Transmit any malware, viruses, or harmful code.
Use bots, crawlers, or data scraping tools without our permission.
Violations of this section may result in immediate suspension or termination of your account and legal action if necessary.
8. Intellectual Property
All content on this website including text, graphics, logos, product images, and designs is the exclusive property of The Culture Ethnic and is protected by intellectual property laws.
You may not copy, reproduce, modify, distribute, or exploit any content without written permission from us.
9. Limitation of Liability
To the fullest extent permitted by law, The Culture Ethnic shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our website or products.
This includes, but is not limited to
Delays or interruptions in website
access Loss of data or business
Product misuse or malfunction
Our liability is limited to the amount paid for the product in question.
10. Third-Party Links
Our website may contain links to third-party websites e.g payment processors, courier services. These sites are not operated or controlled by us, and we are not responsible for their content, policies, or practices.
11. Privacy
Your privacy is very important to us. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information in accordance with GDPR, CCPA and applicable laws.
12. Google & Facebook Compliance
This website and all associated marketing activities comply with
Google Ads Policies e.g no prohibited content, accurate advertising, secure data handling
Facebook Ads Policies e.g transparent data use, no misleading claims, safe user experience
We make sure to avoid any prohibited content categories including adult products, hate speech, fake functionality, or deceptive practices.
13. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. It is your responsibility to review this page periodically for any changes.
Your continued use of our site following any changes constitutes your acceptance of those changes.
14. Governing Law
These Terms & Conditions are governed by the laws of India. Any disputes arising from or related to the use of this website will be subject to the exclusive jurisdiction of the courts of Surat Gujarat.
15. Contact Us
If you have any questions or concerns regarding these Terms, please contact us at:
Email thecultureethnic@gmail.com
Phone +91 7383957694
Address 319 Rise On Plaza Near Avadh Viceroy Sarthana jagatnaka Surat 395006