PRIVACY POLICY

Privacy Policy for The Culture Ethnic

Effective Date 10/05/2025

At The Culture Ethnic, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines the types of information we collect, how we use and protect it, and your rights regarding your personal data. By using our website, you consent to the practices outlined in this policy.


1. Information We Collect

We collect various types of personal information to provide and improve our services:

Personal Information:

When you visit our website or make a purchase, we collect personal data that may include:

Name

Email Address

Phone Number

Billing and Shipping Address

Payment Information processed via secure third party payment gateways

Order History

Non Personal Information:

We may collect data related to your device, browser, and how you interact with our website, including:

IP Address

Browser Type

Device Information

Pages Visited

Referral URLs

Cookies and Tracking Technologies See Cookies section below


2. How We Use Your Information

We use the information we collect in the following ways

To process orders To fulfill your orders, process payments, and manage shipping and delivery.

Customer Support To respond to inquiries, provide customer support, and improve our services.

Marketing and Promotions With your consent, we may send promotional emails or advertisements about new products, discounts, and updates.

Website Improvement To analyze usage trends and improve the functionality and performance of our website.

Legal Compliance To comply with applicable laws, regulations, or legal processes.


3. Cookies and Tracking Technologies

We use cookies and similar technologies like web beacons to collect information about your interactions with our website. Cookies help us:

Enhance user experience e.g., remembering your preferences.

Analyze website traffic.

Provide targeted advertising e.g., Google and Facebook ads.

You can disable cookies through your browser settings, but some features of the website may not work as expected.

Third Party Cookies:

We use third party services, such as Google Analytics, Google Ads, and Facebook Pixel, to gather website usage data and serve ads. These third party providers may also place cookies on your device to track activity across different websites and platforms.

For more information about Google’s use of cookies, visit their Privacy Policy here. Facebook also provides details on how it uses cookies here.


4. Data Sharing and Disclosure

We do not sell or rent your personal data to third parties. However, we may share your data with trusted partners and service providers for the purposes outlined in this policy:

Payment Processors: To process payments securely, we share relevant information with third-party payment gateways e.g  Shopify Payments, PayPal, etc.

Shipping Companies: We share your address and order details with shipping companies e.g FedEx, UPS to ensure timely delivery.

Marketing and Analytics Providers: We use third party services like Google Ads and Facebook Pixel to target advertisements based on your interests. These providers may collect anonymized data about your interactions with our site.

We only share the minimum amount of information necessary for these third parties to perform their services and ensure they comply with applicable data protection laws.


5. Your Rights

You have the following rights regarding your personal data:

Access You have the right to request a copy of the personal information we hold about you.

Correction If your personal information is inaccurate or incomplete, you can request corrections.

Deletion You may request the deletion of your personal information, subject to certain conditions e.g if we need to keep it for legal or business purposes.

Opt Out of Marketing You can unsubscribe from promotional emails at any time by clicking the unsubscribe link in any marketing email we send.

Cookies Control You can manage your cookie preferences directly in your browser settings.

To exercise any of these rights, please contact us at thecultureethnic@gmail.com.


6. Data Security

We use industry standard encryption protocols e.g. SSL/TLS to secure your personal information during transmission. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee the absolute security of your data.

We take all reasonable measures to protect your information from unauthorized access, alteration, or disclosure.


7. Retention of Data

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including complying with legal obligations and resolving disputes.


8. International Transfers

If you are accessing our website from outside of India, please be aware that your information may be transferred to, stored, and processed in India or other countries. By using our website and providing your information, you consent to such transfers.


9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on this page with an updated effective date.


10. Contact Us

If you have any questions about this Privacy Policy or need assistance with exercising your rights, please contact us at

Email thecultureethnic@gmail.com

Phone +91 7383957694

Address 319 Rise On Plaza Near Avadh Viceroy Sarthana jagatnaka Surat 395006